| |
Premier Trusted Partner |
Select Trusted Partner |
Volume Reseller |
| Support Resources |
|
|
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| Online Technical Support (Knowledgebase) |
 |
|
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| 5am - 5pm Pacific M-F Technical Support |
24x5 |
|
- |
| 24x5 M-F Technical Support |
|
— |
- |
| Beta Program |
|
By Invitation |
- |
| Sales Resources |
|
|
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| Field Sales Management Support |
Dedicated |
|
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| Inside Sales and Pre-sales Support |
|
|
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| Sales Engineer Support |
Assigned |
|
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| Lead/Referrals Distribution Program |
Priority |
|
Case-by-case |
| Seed Product Program |
|
Case-by-case |
- |
| Sales/Product Promotion and Incentives |
|
Case-by-case |
Case-by-case |
| Government and Education Pricing |
|
|
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| Competitive Displacement Pricing |
|
|
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| Online Access to Sales Collateral and Tools (Partner Portal Access) |
|
|
Limited |
| Marketing Resources |
|
|
|
| Online Access to Marketing Materials (Partner Portal Access) |
|
|
Limited |
| Partner Ready Campaigns |
|
|
— |
| Periodic Partner Communications |
|
|
|
| Market Development Funds |
|
|
- |
| Partner Listing on GuardianEdge Web Site |
Premium |
Standard |
Standard |
| Partner Logo Usage |
|
|
|
| Eligible for Launch Funds and Co-marketing |
|
Case-by-case |
- |
| Joint Public Relations |
|
|
- |
| Customer Recognition Program Participation |
|
|
- |
| Resource Kit and Plaque |
|
|
- |
| Eligible for Partner Advisory Council |
|
— |
- |
| Technical Resources |
|
|
|
| Not for Resale (NFR) software licenses (limitations apply) |
|
|
Limitations Apply |
| Product Evaluation Program |
|
|
With approval |
| Advanced Product Information (roadmaps) |
|
|
|
| Competitive Information |
|
|
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| Technical Web-based Tools |
|
|
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| GuardianEdge Provided Tech Support Resale |
|
|
|
| Partner Provided Tech Support Resale |
Certification Required |
— |
- |
| Internal Deployment of GuardianEdge |
|
Case-by-case |
- |
| Training Resources |
|
|
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| Web-based Engineer Certification Training |
|
|
|
| Web-based Sales Certification Training |
|
|
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| Instructor-led Technical Certification Training |
|
— |
- |
| Instructor-led Sales Certification Training |
|
— |
- |
| Quarterly Product Refresher Webinars |
|
|
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| New Product Release Training Webinars |
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