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Full-disk encryption allows us to make good on our promise to customers that their data remain secure.
Scott Davis, Information Security Project Manager, MassMutual.
GuardianEdge Support Programs: Additional Options
In addition to the standard services included in the annual maintenance and service (AMS) contract, GuardianEdge customers can select a variety of additional options to further meet their particular support needs.
Contact a GuardianEdge representative to discuss purchase of these and other options for customer support
Multi-Zone and global Support Hours
Recognizing that many multinational companies require support across several time zones, GuardianEdge Technologies (GuardianEdge) offers multi-zone support hours for an incremental cost, renewable each year. Customers with access to the GuardianEdge Support Center in a single time zone can choose to add additional time zones, or select global support hours for worldwide support.
Visit our Support Hours page for details and specific hours of operation.
Additional Customer Support Portal Contacts
As organizations grow, it is sometimes necessary to grant consultants and new employees access to the GuardianEdge Customer Support Portal. To meet this need, GuardianEdge offers two options: an incremental one-time access fee, or ongoing access for additional users.
Professional Services
GuardianEdge offers a variety of professional services to ensure client success. including deployment, training, custom implementation programming and custom sofware enhancements.
